Privacy Policy
Privacy terms for website visitors, trial users, customers, and cloud marketplace buyers.
Data we process
TrustRFP AI processes account information, workspace membership, uploaded business content, extracted document text, questions, answers, citations, billing records, support requests, and operational logs.
- Customer content is used to provide document parsing, retrieval, AI drafting, review workflows, export, and audit features.
- Billing and marketplace records are used to activate subscriptions, enforce entitlements, process usage, and support procurement workflows.
- Security logs help protect accounts, investigate incidents, and maintain service reliability.
How data is used
Data is used to operate the service, authenticate users, isolate workspaces, generate source-backed answers, provide support, improve reliability, and meet contractual or legal obligations.
Customer controls
Workspace owners can manage members, roles, documents, answer approvals, exports, API keys, and deletion/export requests according to their plan and agreement.
Contacts
Privacy and data protection requests can be sent to [email protected]. Security review requests can be sent to [email protected].